Karkeya Terms & Conditions — Clear & simple language

By using Karkeya's website, mobile application, or any associated services, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. Accessing or registering on the Karkeya platform constitutes your acceptance of this agreement.

These Terms & Conditions form a legal agreement between Karkeya and the user. If you do not agree with any part of these terms, please refrain from using Karkeya's services.

• Karkeya reserves the right to update these Terms & Conditions at any time.
• Updated terms take effect as soon as they are published on the website.
• It is the user's responsibility to check this page regularly and stay informed of any updates.
• Karkeya operates as an internationally licensed online gaming operator.

To use Karkeya's services, you must create a personal account. All information provided during registration must be accurate, current, and truthful. Providing false or misleading information may result in immediate account termination.

Karkeya follows a strict KYC (Know Your Customer) policy. Identity verification may be required at certain points to ensure security and prevent money laundering. Withdrawals may be delayed if verification has not been completed.

• One Person, One Account: Creating multiple accounts from a single device or household is strictly prohibited.
• Key Facts: Your name, address, date of birth, and phone number must all be accurate.
• Password Security: Never share your login credentials with anyone — you are solely responsible for the security of your account.
• KYC Documents: A copy of your national ID, passport, or driving license may be requested.
• Proof of Address: Address verification may be required using a utility bill or bank statement.

Karkeya supports Bangladesh's most popular payment methods — bKash, Nagad, Rocket, and USDT. All financial transactions are secured with 256-bit SSL encryption. Karkeya only accepts payments from accounts registered in the user's own name.

Withdrawals for verified accounts are typically processed within 15–30 minutes. However, additional time may be required if KYC verification is pending or if a transaction is flagged as unusual.

• Minimum Deposit: BDT 300 (bKash/Nagad/Rocket); equivalent amount applies for USDT.
• Minimum Withdrawal: BDT 500; KYC verification must be completed before withdrawal.
• Third-Party Payments Prohibited: Deposits and withdrawals cannot be made using another person's account.
• Currency Conversion: USDT transactions will be converted at the prevailing market exchange rate.
• Processing Fee: A small processing fee may apply for certain payment methods.

Karkeya regularly offers bonuses and promotions. Each bonus offer comes with its own specific terms, which are detailed on the promotions page. It is your responsibility to read and understand those terms before accepting any bonus.

• Welcome Bonus: New members get a 100% bonus on their first deposit. A specified wagering requirement must be met before withdrawing the bonus amount.
• Wagering Requirement: You may be required to wager 30–40 times the bonus amount before withdrawing.
• Cashback: Weekly or monthly cashback is available subject to specific conditions being met.
• Free Spins: Separate wagering requirements apply to winnings from free spins.
• Bonus Abuse: Any winnings associated with proven bonus abuse will be voided.
• Validity: Every bonus has an expiry date; expired bonuses are cancelled automatically.

All games on Karkeya are powered by internationally certified RNG (Random Number Generator) technology and have been independently audited. Every game outcome is entirely random and not predetermined. No player or third party can influence the results.

• Fair Play: Using any software tools, bots, or scripts to manipulate games is strictly prohibited.
• Collusion Prohibited: Colluding with other players to gain an unfair advantage is strictly prohibited.
• Technical Issues: If a game is cancelled due to a server error or disconnection, the bet will be refunded.
• Game Rules: Each game has its own rules, available in the game lobby.
• Disputed Results: In the event of a dispute over a game outcome, Karkeya's server logs will be treated as the definitive record.

Karkeya reserves the right to temporarily suspend or permanently close any account without prior notice under the circumstances listed below. These decisions are made to protect the integrity of the platform and the interests of all players.

• If registration was completed using false information.
• Evidence of operating multiple accounts.
• If confirmed cases of bonus abuse or fraud are found.
• If money laundering or suspicious financial activity is detected.
• Any attempt at hacking, cracking, or software exploitation will result in account action.
• Abusive behavior toward other users or staff members.
• Failure to cooperate with KYC verification.

Karkeya believes gaming is a form of entertainment — not a source of income. We encourage all our users to play responsibly. If you feel that gaming is having a negative impact on your daily life, seeking help is not a sign of weakness — it takes real courage.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits at any time.
• Session Limit: Set your own limits on continuous gaming sessions.
• Cooling-Off: You can temporarily pause your account for a set period of time.
• Self-Exclusion: Account lock options are available from 6 months up to permanent closure.
• Reality Check: Set reminders at regular intervals to see how long you have been playing.

For more details, visit our Responsible Gaming Guidelines Read the page.

Karkeya reserves the right to modify these Terms & Conditions, in whole or in part, at any time. For significant changes, we will make reasonable efforts to notify users in advance via email or through the platform.

For any dispute or complaint, please contact our customer support team first. We will work to resolve the issue within 48 hours. If a resolution cannot be reached, the matter may be escalated to our licensing authority for formal dispute resolution.

• Applicable Law: This agreement is governed by international gaming licensing laws.
• Language: In any interpretation of these terms, the English version shall be considered final.
• Severability: If any individual term is found to be invalid, the remaining terms will continue to be in full effect.
• Full Terms: This document constitutes the entire agreement between Karkeya and the user.